Terms of Service
Last updated: October 2026 • Fixed-milestone principles
1. Engagement & Milestones
Engineering engagements between the client and Muhammad Monir Hossain / Softvence Agency are executed on fixed-price milestone agreements or structured sprint contracts. Each milestone contains explicit deliverables and acceptance criteria agreed upon before work commences.
2. Intellectual Property & Code Ownership
Upon payment completion of the associated milestone, 100% of all custom source code, documentation, schemas, and assets transfer entirely to the client. We retain no proprietary claim over your business logic, data models, or brand assets.
3. Upwork Terms Compliance
In full compliance with Upwork's terms of service, clients who initiate contact or first connect through the Upwork platform will continue contracting and processing payments exclusively via Upwork. Direct contracts through this website are applicable for direct inbound inquiries.
4. 30-Day Post-Launch Warranty
All completed MVP and product builds include a complimentary 30-day post-launch warranty covering any functional bugs or discrepancies from the agreed specification, resolved promptly at zero additional cost.
5. Questions & Support
For any questions regarding contractual terms or engagement agreements, reach out to freelancer.m.muhammad@gmail.com.