SaaSHealthTech / SaaS3.5 Weeks Build
CarePoint — Telehealth & Specialized Clinic Booking Platform
Reduced patient appointment no-shows by 42% across 8 regional clinic locations.
Client & MarketCarePoint Health Network
My RoleFull Stack Engineer
Timeline3.5 Weeks Build
Backing SupportSoftvence Agency
https://app.carepoint-booking.io
CarePoint
Production Architecture • Next.js & PostgreSQL
Status: Active System
Reduction in No-Shows
42% Drop
Appointments Booked
35,000+
Clinic Locations
8 Centers
Patient Booking Rating
4.8 / 5.0
Core Modules Implemented
Real-Time Doctor Availability & Multi-Timezone Calendar Sync
Automated WhatsApp & SMS Confirmation Reminders
Encrypted Patient Intake Survey with Digital Consent
Stripe Deposit Hold to Discourage Same-Day Cancellations
01. The Challenge
The Problem & Bottlenecks
“Specialty clinics suffered from a 26% missed appointment rate and phone line congestion during peak hours due to manual telephone intake.”
02. Engineering Solution
How We Designed & Built It
Engineered an intuitive mobile-friendly booking widget with automated two-way SMS reminders, calendar sync, and HIPAA-compliant intake forms.
System Architecture & Key Technical Decisions
Supabase row-level security policies isolate patient health records strictly by clinic ID. Optimistic UI updates give users immediate confirmation even on 3G connections.
03. Delivered Capabilities
Key Features in Production
Real-Time Doctor Availability & Multi-Timezone Calendar Sync
Automated WhatsApp & SMS Confirmation Reminders
Encrypted Patient Intake Survey with Digital Consent
Stripe Deposit Hold to Discourage Same-Day Cancellations
04. Client Endorsement
Verified Upwork Project
“Patient feedback has been overwhelmingly positive. The booking flow is buttery smooth and rock-solid. Monir delivered ahead of schedule.”
👤
Dr. Aris Thorne
Technology Stack
Next.jsSupabaseTailwind CSSTwilio SMSCal.com APIStripe
Quantifiable Results
Reduction in No-Shows42% Drop
Appointments Booked35,000+
Clinic Locations8 Centers
Patient Booking Rating4.8 / 5.0
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